Achieving Excellence in the Management of Human Service Organizations

Achieving Excellence in the Management of Human Service Organizations

By: Kettner, Peter M.

Price: $5.45

Quantity: 1 available

Book Condition: Acceptable


This book attempts to create an integrated model for management and administrative practice in the management of human service organizations. The book presents a theoretical foundation for human services management and identifies the major roles and responsibilities of the manager/administrator. To date, management books have identified problems in organizational functioning and described how systems should work. This book goes beyond description. First, it identifies themes that serve as guidelines to insure internal consistency within the organization. Then it proposes what managers need to do to put their organizations back on track toward excellence. The overall emphasis is on how to get employees to perform at their optimum levels to insure organizational efficiency, effectiveness, quality and productivity. For people in Human Services Management and Social Work Administration/ Management.

Title: Achieving Excellence in the Management of Human Service Organizations

Author Name: Kettner, Peter M.

Categories: Book,

ISBN Number: 0205318789

ISBN Number 13: 9780205318780

Binding: Paperback

Book Condition: Acceptable

Seller ID: 31UIGP000F8R_ns

Description: The item is very worn but continues to work perfectly. Signs of wear can include aesthetic issues such as scratches, dents and worn corners. All pages and the cover are intact, but the dust cover may be missing. Pages may include moderate to heavy amount of notes and highlighting,but the text is not obscured or unreadable. May NOT include discs, access code or other supplemental materials.